- A great employee experience requires frequent expectation alignment
- Building a productive learning organisation
- 3 tips to increase knowledge sharing in your teams
- Beware the perils of the “new broom” leadership style
- Crafting an effective onboarding programme for retention
- Loneliness is increasing Employee burnout and disengagement
- Crafting an engaging company culture during change
Helping you build a great place you want to work
At One Clear Message our passion is helping you build real human-to-human communication skills. We do this through helping you develop practical Emotional Intelligence skills, employee engagement and human communication skills. Our process is to create experiences that embed understanding, learning by doing, using simple understandable language, well researched methodology, engaging presentations, stories and structured feedback.
Change and engagement
Change management, culture and engagement process. An EQ style touch-base conversation (supported by software) that embeds culture, acknowledges key talent, increases retention, stimulates agile innovation and drives engagement.
Discover the practical fundamentals and how to grow Emotionally Intelligent Teams. Give them the tools to manage their own emotional state and to engage each other and customers in a positive state.
Embedding TCF culture
Designed to deliver relevant and actionable Management Information (MI) to increase compliance and embed Treating Customers Fairly (TCF) into your culture. The heart of the TCF framework is that Treating Customers Fairly must be part of your culture.
Discover the science behind effective feedback that leads to engaged passionate staff, happier customers and improved profitability. Feedback is crucial to innovation and development of talent.
Practical business presentation skills training workshops that improve communication and ends "Death by PowerPoint". End the boring data dump and engage your audience!
Transform Your speaking and inspire your audience to action – Learn how to write a speech in 10 minutes. Discover the power of business stories to engage and drive change.
Communication, Change and Engagement Specialist
Richard specialises in helping you build real human-to-human communication skills. Helping you develop emotional intelligence skills, employee engagement and to drive sustainable change. He also helps end "Death by Powerpoint" through TED style speaking and presentation skills.
Executive coach and trainer
Lelaine is an Emotional Intelligence (EQ) specialist. An emotional intelligence coach and facilitator. Lelaine understands that ultimately business runs on relationships, and performance outcomes are driven by the level of EI mastery in an organisation.
Trainer and IT specialist
Marc's passion is training and helping you build a great place you want to work. He has over 14 years as a developer in Microsoft technologies. This technical knowledge helps him understand some of the challenges of training in an IT organisation. Marc has made learning part of his daily habits.