What is psychological safety? Psychological safety is dependant on how safe we feel it is to take interpersonal risks at work. Psychological safety questions: Are my ideas/contributions welcome here, or will they be picked apart or ridiculed? Will I be accepted by my colleagues or excluded for offering a different point of view? Is it ok to admit I don’t understand something? Do we share or …
Human communication skills Archive
No two interviews are exactly the same, but as a general guide these interview tips will help with the types of questions that could come up in a typical interview.
Email overload reduces effectiveness and productivity. If, like me, you receive dozens of emails each day you are likely to increasingly ignore any mail that requires work to discover its point.
Should we use Emotional Intelligence when dealing with people who are less mature, or demonstrate little EQ? EI is about more than being nice, it is a real world success and leadership skill.
Is human connection suffering? We live in the most connected age ever, yet we are often more isolated than ever.
Empathy is an understanding of what another feels born out of our own experiences and sorrows. It is about connecting to our humanity, and acknowledging another’s experience of the world may be different to our own current experience.
Values based leadership can be an essential tool to grow you culture. When we use values to make decisions, our decisions align with the future we want to experience.
There is a big difference between spoke language and written language. Aim to have it sound natural as it is spoken. The speech should be memorable and easy to follow. Most importantly, when writing a presentation script for some else it needs to reflect the speaker’s style, not yours.
Similar to teamwork in sports, at work if any team member is not aligned with the strategic goals or pulling their weight, the rest of the team may suffer for it. It is important to watch for members of the team who don’t seem to pay attention when others are speaking, or always give vague updates about what they’re working on. It may mean they …
How do we share what we learn (both good and bad) with our teams so they repeat the good, and learn how to overcome the bad? How do we give our employees a voice and engage them in the process of building a high performance team?